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URUT MELAYU AL KAFF (The Traditional Malay Massage)

Updated 2026-09-10 · 4,874 reviewed · 363 listed · Scored from 37 Google reviews · How we rank ›

3.3(37) 50 low data composite score See reviews on Google
Sports Injury ChiropracticTCM / Physiotherapy Integrated Clinics
URUT MELAYU AL KAFF (The Traditional Malay Massage)
Location
Kampung Baru, Kuala Lumpur
Services
Sports Injury Chiropractic, TCM / Physiotherapy Integrated Clinics
Reviews
37
Ranking
#308 in Sports Injury Chiropractic

Business data from Google Business Profile, checked 2026-09-10.

What do customers say?

Most visitors report substandard massage work, unsanitary conditions, and inflated charges. A handful found it relaxing, but the majority cite lazy technique, dirty linens and mattresses, staff chatter during sessions, and deceptive pricing that led to bills far above the quoted rate.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • removes fatigue
  • friendly staff at times
Watch-outs
  • poor technique and rushed sessions
  • dirty facilities and cloths
  • unexpected price hikes and upselling
  • staff distraction and poor phone service
no-improvementrushed-sessionspushy-upsellinglong-wait-timesoverpriced
Think twice if: Avoid if you value clean facilities and transparent pricing. Multiple reports of unsanitary conditions and bills that escalate beyond the quoted rate.

What stands out?

  • open seven days
  • location in central Kuala Lumpur

Worth knowing

  • Claimed opening hours extend to 2:00 am but female massage unavailable after 9 pm (not communicated at booking)
  • Unwashed cloths described as black and greasy
  • Mattress and carpet reported as soiled and containing mites
  • Charge examples: quoted RM50 for 30 min shoulder/neck massage but billed RM250 for 1 hour 10 minutes
  • Staff speak in own language during sessions, reportedly distracted and unmotivated

How it compares

  • Rated 3.3 against a 4.86 average across the 329 sports injury chiropractic businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 29
Review volume 69
Review recency 58
Review sentiment 40
Profile completeness 75
Verification 0

Rating breakdown

5
14
4
6
3
4
2
3
1
10

Frequently asked questions

Are there women masseuses available?
Yes, but female massage ends at 9 pm despite the business's stated 2 am closing time. Confirm availability and restrictions when booking.
What does a basic massage cost?
Prices vary by service duration. One customer was quoted RM50 for 30 minutes but charged RM250 for over an hour after additional therapies were added without clear consent.
Request a quote

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Last updated 2026-09-10