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Chiropractic First - The Waterfront @ Desa ParkCity

Updated 2026-09-10 · 4,874 reviewed · 363 listed · Scored from 167 Google reviews · How we rank ›

4.7(167) 83 composite score See reviews on Google ✓ Google-verified
Spinal Decompression & Slipped DiscPediatric ChiropracticPosture & Scoliosis CorrectionSports Injury ChiropracticTCM / Physiotherapy Integrated ClinicsPrenatal & Postnatal Chiropractic
Chiropractic First - The Waterfront @ Desa ParkCity
Location
Desa Parkcity, Kuala Lumpur
Services
Spinal Decompression & Slipped Disc, Pediatric Chiropractic, Posture & Scoliosis Correction
Reviews
167
Ranking
#120 in Spinal Decompression & Slipped Disc
Best for
families seeking ongoing chiropractic care; patients with sports injuries, back pain, or posture concerns

Business data from Google Business Profile, checked 2026-09-10. Facts from the business's own website were fetched 2026-08-30.

What do customers say?

Most patients report lasting pain relief and improved posture or mobility after treatment, often continuing for months or years. Staff and doctors Dr. Wong, Dr. Ng Chia Ern, and Dr. Ethan Soh are praised for expertise and care, though booking appointments can take weeks and refund processing has caused significant frustration.

Praised for
  • knowledgeable doctors
  • pain relief and improved mobility
  • friendly and welcoming staff
  • clean professional environment
  • thorough consultations
Watch-outs
  • booking difficulty and long wait times
  • refund delays and poor financial accountability
  • questions about review incentives
pain-reliefskilled-adjustmentknowledgeable-doctorfriendly-staffprofessionalclean-cliniclong-wait-timesgood-communicationeffective-treatmentnoticeable-improvementcomfortable-environmentpersonalized-treatment-plan
Best for: families seeking ongoing chiropractic care; patients with sports injuries, back pain, or posture concerns
Think twice if: you need urgent appointments-wait times can exceed one month. Refund and subscription disputes have caused extended delays; review terms carefully before purchase.

What stands out?

  • multiple treatment techniques (Diversified, Activator, Thompson, Flexion distraction)
  • thorough X-ray and consultation process
  • long-term patient retention and follow-up care
  • family-friendly with pediatric experience

Worth knowing

  • Dr. Wong Joo Yee, Dr. Ng Chia Ern, and Dr. Ethan Soh named as primary practitioners
  • X-ray on-site before treatment
  • consultation reserved without other patients present (reported as 1.5 hours)
  • subscription model with refund disputes lasting 5+ months
  • family packages noted (multiple family members treated over years)
  • pediatric adjustments performed

What reviews say by service

Posture & Scoliosis Correction
Posture improvement noted by multiple reviewers within weeks to months; scoliosis patients report reduced pain and restored daily function.
Spinal Decompression & Slipped Disc
L4–L5 decompression explained and treated successfully; reviewers cite relief from long-standing discomfort.
Prenatal & Postnatal Chiropractic
One reviewer credits treatment for saving years of back and waist pain after childbirth.
Pediatric Chiropractic
Children and daughters treated; one parent reports son is in good hands with Dr. Ng.
Sports Injury Chiropractic
Knee pain and post-exercise recovery addressed; long-term improvement reported alongside other injuries.

How it compares

  • Rated 4.7 against a 4.88 average across the 202 spinal decompression & slipped disc businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 81
Review volume 97
Review recency 81
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
148
4
9
3
1
2
0
1
9

Frequently asked questions

How long does a first consultation take?
Full consultation is reported as 1.5 hours, reserved with no other patients present, and includes X-ray assessment before treatment.
Do you treat children?
Yes. Reviewers report their daughters and son have been treated and look forward to adjustments.
What is the refund policy for subscriptions?
30-day cooling off period is offered, but processing refunds has taken 5+ months in reported cases. Confirm terms in writing before purchase.
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Last updated 2026-09-10